'Customer satisfaction is our supreme target. We enhance and refine our quality management system constantly and keep it on an excellent level. However, should there be any challenges, we will take care of those personally. Every employee is committed to Radium quality.’
Bernhard Kläser, Quality Manager
Quality as a permanent process
To converse the thought of quality into action, this is for Radium the motor of success for more than 120 years. Very important factors for reaching the high quality standards – parts of our lamps are being manufactured here, the know-how of the development of production processes up to the construction of the machinery are provided in our enterprise and are always being held up to date.
Thus, Radium is able to manufacture products of high guaranteed quality, which starts with the individual fabrication of small quantities up to the fabrication of big series.
The quality management is on an excellent level. The aim of the staff is to maintain this level by acting consciously every day. The certification according to DIN ISO 9001 is at the same time a confirmation as well as a further motivation. Radium is a guarantor for quality.
Radium Environment
Quality and environmental protection belong together!
Active protection of the environment is a basis in our society for securing the future and a part of our responsibility for the following generations – as well in the private field as in the business field.
Radium see themselves responsible for protecting the environment by saving and carefully using natural resources. Already in 1991, this corporate policy was laid down in the guiding principles for environmental protection. In its core statement, the company committed themselves to the protection of the environment. In 1997, this type of ecological management was inspected in accordance with the EC Eco Audit Regulation and certified in accordance with DIN EN 14001.
By using energy saving products everybody can contribute to climate and environment protection. By taking premium energy saving lamps you do not just save energy. Efficient lamp technologies take care of our resources and, therefore, support the decrease in exhaustion of greenhouse gas carbon dioxide.
And on it goes: EHS policy brings even more commitment for environment, health and safety
The EHS policy – environment, health and safety – is an holistic approach which goes beyond just quality and environmental requirements.
Its principle shall be responsible action by every individual according to the maxim "I care". Thus, we strive for living a culture of highest respect for the protection of human health and the environment.
This includes commitment for observing all laws in force as well as regulations and internal requirements and also efficient employment of resources and energy, as well as safety and health at the workplace for employees, agents and the whole surroundings. Furthermore, we fulfill our responsibilities regarding waste management – meaning WEEE-topics – and packaging management, in detail and inter alia with a registration with the respective public bodies.
Therefore, we work out and set ourselves targets regularly and control our progress, which should be stimulated by information, open communication, training and other programs. Suppliers, customers, civil service, organisations and the public shall be our partners in this undertaking.
Therefore, our common duty must be: I care.
